Health and Human Services Secretary Kathleen Sebelius personally apologized Wednesday for the failures of the ObamaCare website, saying during a Capitol Hill hearing that the American people “deserve better.”
“Access to HealthCare.gov has been a miserably frustrating experience for way too many Americans,” Sebelius said, vowing to fix the problems.
To the American people, she said, “You deserve better. I apologize. I’m accountable to you for fixing these problems.”
The secretary was facing some of her biggest critics Wednesday as she testified for the first time on the troubled ObamaCare roll-out — amid mounting calls for her resignation.
“The news seems to get worse by the day,” Rep. Fred Upton, R-Mich., chairman of the House Energy and Commerce Committee, said at the start of the hearing before his committee.
Not only is the secretary facing questions about the glitch-ridden exchange website, but the administration as a whole is being challenged as consumers on the individual market receive a wave of cancellation notices.
The notices sharply conflict with Obama’s repeated pledges that those who like their plans can keep them.
Sebelius’ appearance is her first before Congress since the troubled launch of the exchange websites on Oct. 1.
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