Ann Coulter Vs. Delta: Airline And Firebrand In Heated Twitter War Over Her Pre-Booked Seat
Delta is learning why it’s not a good idea to tick off Ann Coulter.
She’s got Twitter and she’s not afraid to use it.
When she does, her scathingly witty tweets are bound to go viral.
If you’re not on Twitter, you don’t see how dark the Twitterverse gets.
It’s like the wild west out there.
It’s full of fun, but you’d better be packin’.
Because the limit is 140 characters, you have to be pithy and punchy.
Ann Coulter is already those things and has a 1.61M people following her.
That’s a PR nightmare.
The only thing that Delta could do worse than treating her badly is to challenge her on her claims.
To that, Delta says, ‘Hold my beer’.
The conservative commentator, 55, went into a Twitter tailspin when she was forced to give up her additional legroom seat, insulting Delta staff and her fellow passengers and even tweeting photos of them to her 1.6million followers on Saturday.
Delta, seemingly done with Coulter’s insults, tweeted at her Sunday night: ‘We’re sorry you did not receive the preferred seat you paid for and will refund your $30. (cont)’ and adding with a kick:
‘Additionally, your insults about our other customers and employees are unacceptable and unnecessary.’
But Delta’s response seemed to set Coulter off again, who was still tweeting around 2am eastern time on Monday morning.
Source: Daily Mail
Here is a condensed version of the exchange:
Just when you think it's safe to fly them again, the worst airline in America is STILL: @Delta
— Ann Coulter (@AnnCoulter) July 15, 2017
Does your union hate you, @Delta? Not really worth spending all that money on planes when @Delta gate staff give your seat away.
— Ann Coulter (@AnnCoulter) July 15, 2017
"Why are you taking me out of the extra room seat I specifically booked, @Delta?' Flight attendant: "I don't know.” pic.twitter.com/a0M1faZXMu
— Ann Coulter (@AnnCoulter) July 15, 2017
.@Delta didn’t give my extra room seat to an air marshall or tall person. Here’s the woman given my PRE-BOOKED seat: pic.twitter.com/iDNB8xXXOd
— Ann Coulter (@AnnCoulter) July 15, 2017
Hey @Delta, you mind telling me why it was an "emergency" to move someone else into the seat I had carefully chosen in advance and booked?
— Ann Coulter (@AnnCoulter) July 15, 2017
Also, @Delta, your wifi doesn't work — probably to prevent passengers from tweeting from the plane about how they're being treated.
— Ann Coulter (@AnnCoulter) July 15, 2017
.@JetBlue has free wifi and doesn't wantonly remove passengers from their assigned seats, booked in advance FOR A REASON. @Delta sucks.
— Ann Coulter (@AnnCoulter) July 15, 2017
So glad I took time investigate the aircraft & PRE-BOOK a specific seat on @Delta, so some woman could waltz at the last min & take my seat.
— Ann Coulter (@AnnCoulter) July 15, 2017
But at least @Delta was nice @ it, summarily snatching my ticket from my hand & ordering me to move w/o explanation, compensation or apology
— Ann Coulter (@AnnCoulter) July 16, 2017
Suckiest @Delta moved me from my PRE-BOOKED SEAT & gave it to some woman, not elderly, child, or sick. I have pictures so don’t lie, @Delta!
— Ann Coulter (@AnnCoulter) July 16, 2017
I understand how this must be extremely frustrating, Ann. I'd like to extend my sincere apology. (cont.) *HJB
— Delta (@Delta) July 16, 2017
Suck-ass @Delta spends all this $$$ on beautiful aircraft & then hire Nurse Ratchets as flight attendants & gate agents.
— Ann Coulter (@AnnCoulter) July 16, 2017
.@Delta motto: "How can we make your flight more uncomfortable?"
— Ann Coulter (@AnnCoulter) July 16, 2017
.@Delta employee questionnaire: What is your ideal job: Prison guard? Animal handler? Stasi policeman? All of the above: HIRED!
— Ann Coulter (@AnnCoulter) July 16, 2017
Delta didn’t want the Twitter ranting to continue, so they requested it be addressed privately.
Unlike the very public moving of Coulter on the plane itself.
(Can you just imagine what that was like?)
@AnnCoulter Can you please follow and share your conf. # via DM. *HJB https://t.co/6iDGBJAc2m
— Delta (@Delta) July 16, 2017
Hey @Delta, if it was so important for the dachshund-legged woman to take my seat, she should have BOOKED THE SEAT IN ADVANCE. Like I did.
— Ann Coulter (@AnnCoulter) July 16, 2017
Ann was so miffed that @Delta even made it into her regular tweets.
This will be a more pleasant flight, provided they don't use @Delta flight attendants. https://t.co/5Q1t9czevx
— Ann Coulter (@AnnCoulter) July 16, 2017
"Otherwise sensible folk are, for some reason, terrified by robots." (Would that robots could replace @Delta gate agents & flight crew!) https://t.co/bsCYrW7boS
— Ann Coulter (@AnnCoulter) July 16, 2017
So why is our middle & working class suffering? NOT ROBOTS! Globalism & mass immigration. Immigrants take American jobs (& seats on @Delta). https://t.co/bsCYrW7boS
— Ann Coulter (@AnnCoulter) July 16, 2017
Airline crew training at @Delta: Replicate Stanley Milgram's prison experiment at Yale, inducing normal ppl to brutally torture fellow man.
— Ann Coulter (@AnnCoulter) July 16, 2017
Coulter was relentless:
Airline crew training at @Delta: Replicate Stanley Milgram's prison experiment at Yale, inducing normal ppl to brutally torture fellow man.
— Ann Coulter (@AnnCoulter) July 16, 2017
Great article. "Washington should turn defense responsibilities over to South Korea & bring the troops home."(We may need them agst @Delta!) https://t.co/MlWRGljIUG
— Ann Coulter (@AnnCoulter) July 16, 2017
And she had a lot of support.
After all, traveling by air these days is about as pleasant as watching CNN if Gilbert Godfrey was their new anchor, amirite?
Not kicked off — kicked out of CAREFULLY PRE-BOOKED seat to a less desirable seat, without explanation, apology, etc. https://t.co/b3LGOLlOhW
— Ann Coulter (@AnnCoulter) July 16, 2017
Hey, Ed Bastian, it's not working! @Delta looks to shed mean airline reputation under new CEO, Ed Bastian – https://t.co/WoOxNh5txj
— Ann Coulter (@AnnCoulter) July 16, 2017
STILL WAITING FOR AN EXPLANATION FROM THE BRILLIANT, TALENTED, HARDWORKING STAFF AT @Delta. https://t.co/euJP9GFZa1
— Ann Coulter (@AnnCoulter) July 16, 2017
And then, finally, she got something.
But it was snarky.
That was a mistake.
@AnnCoulter We're sorry you did not receive the preferred seat you paid for and will refund your $30. (cont.)
— Delta (@Delta) July 16, 2017
But I love @Delta declaring my tweets unacceptable. @Delta now dictating acceptable conduct off the plane. NOT fascist at all. #Resist https://t.co/w3fpEmu3z8
— Ann Coulter (@AnnCoulter) July 17, 2017
$30! It cost me $10,000 of my time to pre-select the seat I wanted, investigate type of plane & go back periodically to review seat options https://t.co/eaj1QOpvHq
— Ann Coulter (@AnnCoulter) July 17, 2017
But of course, you know who got the last word, right?
Okay, @Delta, just sweetness & light from me. pic.twitter.com/sckEI6ddf0
— Ann Coulter (@AnnCoulter) July 17, 2017
